Entrances will also be restricted to maintain safe social distancing and traffic flow through the Wellness Checkpoints. The Seneca Square entrance on 4th street will be open for walk in as well as the Hotel Front Entrance. Parking Garage Update: The east or Hotel side skywalk is currently closed. We have opened up the Western Door skywalk. Hotel guests are advised to use valet if they would like to avoid walking across the casino floor.

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All other entries will be closed including the Bear’s Den entrance and the Bus Lobby entrance.

Requirements

EVERY guest and team member must proceed through the Wellness Checkpoint (temperature screening). Anyone exhibiting symptoms associated with COVID-19 will be denied entry that day. Anyone registering 100.4 or above temperature will pass through a secondary screening. If the 2nd screening registers a temperature of 100.4 or above, guest and/or team member will be denied entry that day. All temperature screenings will be done with a safe social distance through thermal imaging screeners.

Face masks will be mandatory for both guests and team members and must be worn at all times while on property. No mask, no entry. If you don’t have a face mask one may be provided for you.

EVERY guest and team member must use hand sanitizer before entering.

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We are operating at reduced capacity in order to maintain social distancing at this time. Guests may be asked to come back at a later time.

NO SMOKING is allowed anywhere inside the resort. Smoking will be allowed only in outdoor designated areas and with social distancing. Any guest who goes outside to smoke must go through the Wellness Checkpoint upon reentering the building.

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Welcome Back from Seneca Resorts & Casinos

We hope you and your family are doing well. We have missed you and are so excited to announce our reopening!

This year has us all experiencing things we could not have imagined. You are a valued member of our Seneca family. We miss seeing you, but most of all we miss providing you with an incredibly entertaining experience. Our team has worked diligently to adapt all of our protocols for both our team members and guests in order to provide you the safest and fun environment upon your return.

We know you may have many questions about what to expect when you arrive. Please look below to learn “What You Need To Know Before You Go” for each property. There are many new protocols and requirements that we all must adhere to for everyone’s safety including a face mask requirement. Our highest priority is always your health and safety as well as our team members.

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If you have any questions, please feel free to reach out to our team at 1-877-8-SENECA.

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Our Seneca Resorts & Casinos team members are eager and ready to provide you a world-class experience again. We will see you soon!